Bulawayo Ketamine Clinic (BKC) values your privacy and is committed to protecting personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information obtained through our website, email, phone, and WhatsApp communication.
We collect information you voluntarily provide, such as your name, email address, phone number, and any details included in messages or appointment requests. This information is used solely to respond to your enquiries, manage bookings, and provide you with appropriate clinical information.
We do not sell, rent, or trade your personal data to third parties. Access to personal information is strictly limited to authorised clinical and administrative staff who require it to provide services. All staff are bound by professional confidentiality standards.
Data may also be stored securely on servers managed by trusted service providers (e.g., website hosting or email systems). Where third-party services are used, they are required to maintain strong data security practices.
We may retain records of communications for a period consistent with medical and legal record-keeping requirements. You may request correction or deletion of your data where appropriate, subject to medical record regulations.
This website may use cookies or analytics tools to improve functionality and monitor website performance. These do not collect identifiable patient information.
Please note that no internet-based system can be completely secure. While we use reasonable safeguards to protect your data, absolute security cannot be guaranteed.
By using this website or contacting us, you consent to the practices described in this Privacy Policy. If you have questions or concerns about your privacy, please contact us at info@bulawayoketamineclinic.co.zw.
